Frequently Asked Questions
BLOOD GLUCOSE METERS
The entire TRUE result range provides accurate & precise blood glucose readings as they contain the same advanced technology.
The TRUEresult Mini and the TRUEresult Twist are designed for patients leading busy & active lives, who require a meter on them at all times. These meters are conveniently compact to allow for discrete testing & easy storage.
A number of patients use the TRUEresult for at home testing, whilst keeping a TRUEresult mini, or TRUEresult twist in their diabetic management kit for on-the-go convenience.
- Return the warranty card found inside the box with your meter
- Complete the online warranty registration
- Contact us & register your meter over the phone
Strips can be purchased from all NDSS access points across Australia, including pharmacies and Diabetes Australia.
Simply visit the NDSS website to find your closet access point & use the NDSS code 130.5 to find TRUEresult strips.
Never use expired strips as they will not allow for accurate results
FAST ACTING GLUCOSE
No – the TRUEplus range is not Kosher, but it does not contain any animal products.
Store at room temperature, below 30 degrees Celsius. Do not refrigerate, freeze or expose to excessive heat or moisture.